Disney Keys To Excellence

Walk-ins are welcome at this event!

STRATEGIES FOR SUCCESS!

Take an inside look at the 'Business Behind The Magic' from the world-renowned Disney Institute. Our professional facilitators will share the successful business practices that have made the Disney name synonymous with leadership strategies, service excellence, and customer loyalty throughout the world.

WHAT YOU WILL LEARN

This unique one-day event will challenge you to look at your business - whether it's small, mid-sized or large - in an entirely new light. Showcasing the powerful strategies and business models that are the cornerstones of Disney's long-term success, you'll learn how to apply Disney's innovative approach to your own organization for immediate results. Take advantage of this incredible opportunity and enroll today! (You may enroll for individual modules - discounted rates are available for entire day)

Leadership, Disney Style - (8-9:30 a.m.) Discover how effective leadership has been the catalyst to drive employee / customer satisfaction and bottom-line results from the company's inception today.

- Learn how to communicate your vision
- Guide your employees to a single purpose

Management, Disney Style - (10 - 11:30 a.m.) Understand the importance of integrating your corporate culture into selection, training and care.

- See how to hire for the right fit
- Manage expectations for new hires

Service, Disney Style - (1-2:30 p.m.) Explore world-renowned Disney principles for service excellence.

- Understand why service standards are critical
- Take away a matrix for service excellence

Loyalty, Disney Style - (3 - 4:30 p.m.)Learn key pract